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Terms & Conditions

All transactions, posting and associated dealings are subject to our General Terms and Conditions. By accessing and using our services whether making a purchase or registering for our mailing list you accept our General Terms and Conditions and the terms of our Privacy Notice.

Shipping

VECEUR offers complimentary standard shipping on all purchases made within the United States. We can arrange for additional services such as expedited or next-day shipping for an additional cost. All international orders will be charged an additional $20 for shipping costs.

If your order is lost or damaged in transit, please contact us within 7 working days of the order date. We are not responsible for the non-arrival of garments that the customer returns to us.

Returns

VECUER accepts returns of unused, unworn, unwashed, unaltered, and undamaged items within 14 days of the ship date, provided that all original tags are attached. To process your return please email returns@veceur.com where we will provide you with a return address if your order qualifies for a full refund. Please note that all customers are responsible for the return shipping costs. Items marked as “Final Sale” are non-refundable.

In the case of any faulty items we will provide a full refund (at the purchase price) or issue a replacement. Subject to our acceptance of your claim we will also refund you with the cost of return postage.

Privacy

This policy applies to all VECEUR customers purchasing garments and interested parties registering for our mailing list. By using these services you accept the terms of this privacy notice. Personal information refers to any information that can or may tend to identify you. Personal information we collect, store and retain can include: Information provided when registering on our internet site, sales transaction history, contact details (telephone number and email address), delivery location, transaction and purchase history with us and records of your queries, returns or other contact with us. We may access your personal information for the purpose of: Dealing with you in relation to VECEUR transactions, advising you of VECEUR product information and marketing, establishing your garment preferences by viewing the pages you visit on the VECEUR website and obtaining stock information or trend data.

Your personal information will not be sold, traded or handed to a third party. We may collect, use and retain your personal information for as long as necessary for and relevant to our business requirements. We may use personal information from closed accounts if required by law, to settle any outstanding matters or payments or to resolve disputes. We may store your personal details on the internet site or in hard copy format.

Security

We protect personal information using technical and administrative security measures to reduce the risks of loss, misuse, unauthorized access, disclosure and alteration. We provide for necessary precautions to protect personal information. Please note that financial transactions on our internet site are handled by a third party and are never viewed, recorded or stored by us.

Please contact info@veceur.com for any further questions.